What is Monitori?

Current

  • The opening hours of our services vary, so please check the opening hours of the service you need separately
  • The Monitori ticket dispenser at the Turku service point at the Market Square closes 30 minutes before the closing time.

     

Monitori Market Square is a joint accessible customer service centre of the City, Kela and the wellbeing services county of Southwest Finland located in the heart of Turku.

Every week Monitori offers services by the service counsellors of the units of the wellbeing services county of Southwest Finland, Kela’s customer advisers and International House Turku, which offers service in several different languages. Monitori also provides tourist information and Työpiste customer guidance.

Monitori’s customers are served face-to-face, by phone and by chat. The services of Monitori include free digital support for customers’ independent use of online services, which provides advice and guidance on the services of the City and Kela. Monitori has 14 customer terminals.

 

Visiting address: 

Aurakatu 8 | KOP-kolmio
20100 Turku

Phone:

Turku customer service (no Kela's customer service) +358 2 262 0100

Opening hours

Mon - Thu 09:00 - 18:00
Fri 09:00 - 16:00

Exceptional opening hours

28.3.2024
09:00 - 16:00
29.3.2024
Closed
1.4.2024
Closed
30.4.2024
09:00 - 16:00
1.5.2024
Closed
8.5.2024
09:00 - 16:00
9.5.2024
Closed
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