First Aid and Emergency Services

Call 112 for ambulance and emergency services

In emergency cases, such as sudden illness, unconsciousness or life-threatening, always call 112. If in doubt as to whether it is an emergency or not, it is always better to call and ask. The emergency medical services helpline advises you on the help you require.

Medical advice helpline: call 02 10023 on weekdays between 8.00 and 15.00. (For making appointments at your own health centre please call them directly)

The City of Turku’s Welfare Division provides medical advice over the phone. You can call there on weekdays from 8.00 to 15.00. Your call will be answered by a trained nurse. If there is no immediate life threating situation, patients requiring urgent treatment should first attend their local health centre between 8.00 and 15.30. Your postcode determines your local health centre.

If you are not sure what to do, please contact the medical advice helpline or your local health centre.

To make a reservation to see a doctor, please call: 02 231 4543 (or 231 4543 if calling from a Turku region landline). The call will be charged at the local rate.

The hearing-impaired have their own service for the evaluation of medical care, counselling and making an appointment at a health centre. This can be contacted during office hours by texting to 044 907 3824.

Turku University Hospital, T-Hospital is now the region’s accident and emergency hospital

T-sairaala is now the Turku region’s accident and the emergency (A&E) centre for providing 24-hour specialised medical care and treatment to those who have fallen suddenly ill or sustained injury. The (A&E) health centre has been centralised at T-sairaala since 26 March, 2013.