Invoicing and Payments

In accordance with a decision made by the City Board on 15 December 2009 (Section 669), the City of Turku only accepts e-invoices. The City of Turku does not accept invoices by e-mail. If the supplier does not have the possibility to send an online invoice from the invoicing system, the supplier can use the free supplier portal (opens in a new tab, in Finnish).

Read the city's invoicing instructions.

We recommend that you make an e-invoice agreement in your own online banking facility. If you do not make an e-invoice agreement, a paper invoice will be sent to your home.

 

MORE INFORMATION

The invoicing of purchases and sales of the services of Turku City is managed by Sarastia for the most part.

Customer service: tel. +358 (0)20 639 9400 on weekdays 8:00–16:00. Calls are subject to the standard mobile call charge and local network charge (mpm/pvm).

 

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