Invoicing and Payments

In accordance with a decision made by the City Board on 15 December 2009 (Section 669), the City of Turku only accepts e-invoices. The City of Turku does not accept invoices by e-mail.

We recommend that you make an e-invoice agreement in your own online banking facility. If you do not make an e-invoice agreement, a paper invoice will be sent to your home.



The invoicing of purchases and sales of the services of Turku City is managed by Sarastia for the most part.

Customer service: tel. +358 (0)20 639 9400 on weekdays 8:00–16:00. Calls are subject to the standard mobile call charge and local network charge (mpm/pvm).