Service Information

Contact information:

Additional information:

Information about services for the elderly is available from Monday to Friday between 9.00 and 15.00 at +358 (0)2 262 6172.

Information about Health Care Services

In sudden attacks of illness, the centralized telephone helpline of Turku region’s Joint Emergency Services will provide information at +358 (0)2 313 8800. The number for the text message service for the hearing-impaired is +358 050 592 4740.

Your local health station is the first place to visit in all cases of illness on weekdays (Mon–Fri) between 8.00 and 16.00. The urgency and need for care are evaluated when you contact your health station.

The hearing-impaired can get their evaluation of need for care, customer guidance and health station appointment booking services via text messages at +358 044 907 3824.

Customers of the City Hospital get guidance from the information desk at the entrance hall (address: Kunnallissairaalantie 20). The Mäntymäki health station's customers should consult the information desk located at the Mäntymäki entrance hall (address: Luolavuorentie 2). The information desks serve customers/patients who need guidance in finding the right locations.

The Maternity Clinic telephone helpline is available at +358 (0)2 266 2235 from Monday to Thursday between 8.00 and 14.00 and on Fridays between 8.00 and 13.00.

Patient Ombudsman

The Patient Ombudsman informs customers about their rights, and acts to promote patients’ rights. The Patient Ombudsman is available from Monday to Thursday between 9.00 and 11.00 at +358 (0)2 262 6171.

Social Ombudsman

The Social Ombudsman supervises the interests of customers in questions related to Social Services. The Social Ombudsman is available from Monday to Thursday between 10.00 and 12.00 at +358 (0)2 262 6171.

Debt and Financial Counselling

Debt Councellors help private households in various problems related to finances and debts. Debt Councellors are available from Monday to Friday between 10.00 and 12.00 and on Thursdays also between 14.00 and 15.00 at +358 (0)2 330 044.