Oral Health Care Appointments

You may contact the appointment booking of the Oral Health Care via the electronic service, by phone or by text messages (SMS). It is not yet possible to book the first new appointment electronically. Remember to notify the Oral Health Care if your phone number has changed.

Electronic services

The electronic service allows you to check your Oral Health Care appointments. You may also cancel or reschedule your appointments through the service. The electronic services may be used by customers whose phone numbers have been registered to the Oral Health Care patient information system. Some appointments, for example for special dental care doctors such as orthodontists, cannot be rescheduled via the service.

Text message (SMS) services

You can send a text message (SMS) including your identity number and a description of what you need (checking, cancelling or rescheduling your appointment) to +358 040 662 0576. You will later receive an answer message.

Phone services

The Oral Health Care phone service is available on weekdays between 8.00 and 15.30 at +358 (0)2 266 0644.

The central dental clinic may be contacted on Saturdays between 8.00 and 13.00 at +358 040 654 1255. Only customers who have an appointment on Saturday get service from this number.

Cancelling an appointment

If, for some reason, you cannot use your appointment, you must cancel it 24 hours before the appointed time. According to the degree on customer fees, you will be charged a fee of 51.50 euros for unused appointments which are cancelled late.