Initial Social Services
The customer service chat of the social services assists you on weekdays from 9 am to 11 am
You can ask about the following matters in the chat:
◾finding the suitable social service in your situation
◾applying for the social assistance
◾general information about the matters related to the social welfare
The Initial social services gives you general information on the social services. You will also get help in applying for complementary and preventive social assistance.
We guide you also in the following matters:
◾issues relating to the customer service of the social work
◾problems in the everyday life
◾other challenges in life
The initial social sevices will evaluate your situation and guide you to the right services. You can reserve an appointment for a social advisor or a social worker if you consider it necessary.
You can get customer service by phone, chat and in the information desk (in Finnish: Info-piste). You can get service without booking prior appointment in the address Linnankatu 23.