Applying for Supplementary and Preventive Social Assistance

Online Application

Applying for the Supplementary and Preventive Social Assistance

User guide of the service Omapalvelu (in Finnish)

Customer service chat of the social services assists and guides you daily between 9 am and 11 am

  • Customer Service Chat

You can ask about the following matters on the chat:

  • Choosing a suitable social assistance
  • Applying for the social assistance
  • Generalities about the social services

Basic Social Assistance

You can apply for the basic social assistance from Kela. Please find further information about the matter:

Supplementary and Preventive Social Assistance

You can apply for supplementary and preventive social assistance from the municipality in case you have special expenditure which is not covered by the basic social assistance. The application for supplementary and preventive social assistance cannot be treated without a valid decision for the basic social assistance. The needed attachments depend on the purpose of the social assistance. Kindly find out the needed attachments by asking from the customer service of the social services or from the information desk (in Finnish: Info-piste).

Online Application

You can make an online application for supplementary and preventive social assistance in the service Omapalvelu of the City of Turku. Please add all the necessary attachments to your online application. In case you have attachments on paper, please send them to the unit which processes your application immediately after having sent your application. You can follow up the processing of your application and the payments on the service Omapalvelu. You can choose Omapalvelu as your preferred method of communication. Please check out you contact information in order to be informed about the decisions, compensations and eventual requests for further clarification in electronic form.

You cannot submit attachments to a valid decision of the social assistance on the service Omapalvelu. You should send the invoices by mail to the unit that treats your application. When you submit attachments to a valid decision, you do not need to fill in a new online application for the basic social assistance. You cannot apply for the social assistance for another person by using your own bank identifiers or mobile ID.

Applying with a Paper Application

You can get application forms in the address Linnankatu 23 or get a application on paper by printing out the application form from this website.

The application should be sent to the following address:

Welfare Division of the City of Turku / Initial social services

Linnankatu 23

20100 Turku

Visiting address: 

Linnankatu 23
20100 Turku

Phone:

Tel. +358 2 262 5001
Main Switchboard of the City of Turku +358 2 330 000

Fax:

Fax +358 2 262 6130

Opening hours

Chat
Mon - Fri 09:00 - 11:00
Phone Consultations
Mon - Wed 09:00 - 15:30
Thu 09:00 - 14:00
Fri 09:00 - 15:30
Information Desk (Linnankatu 23)
Mon - Fri 12:00 - 14:00
Info Monitori (Auragatan 8)
Mon - Fri 09:00 - 11:00 and 12:00 - 15:45