Up-to-date information on corona
The City of Turku gathers current information to provide guidance on corona and changes to city services on the website www.turku.fi/en/corona. You can translate the page into your own language using Google Translate.
Follow the corona situation in Turku and South-West Finland
- Recommendations and Restrictions Related to Coronavirus in Turku
- Corona information on Hospital District of Southwest Finland’s web page
- Current information and news translated in different languages are updated on the Facebook page of Infotori
If they wish, organizations can communicate their service details related to the the state of emergency caused by coronavirus on Poikkeustilanpalvelu webropol form (In Finnish) or by sending the information by e-mail at email@example.com
- Falling ill and getting tested
- COVID-19 vaccinations
- Protecting yourself against coronavirus
- Exposure, illness and quarantine
- Help for worry and anxiety
- Work, unemployment and benefits
- Information about coronavirus in several languages in other services
Coronavirus helpline, phone +358 2 266 2714
The helpline is open on weekdays from 8 am to 3 pm. The helpline is intended for Turku residents and provides advice related to coronavirus. There is a callback service.
Where to get tested?
You can get tested free of charge at:
- Tykslab units
- Varissuo health station (Mon-Fri from 9 am to 11 am and from 12 pm to 2 pm.) Please note! The testing point of Varissuo only serves Turku residents. Residents of nearby municipalities must use the testing points of their own municipality or Turku University Hospital.
- Timetable of coronavirus prevntion bus on weekdays:
Halinen, Huudi (address Gregorius IX:n tie 8, Mon–Fri 9.30 am–11 am)
Perno, sand field located opposite Höveli (address Hyrköistentie 26, Wed and Fri klo 12 noon–2 pm)
Please note! The testing point of the coronavirus prevention bus only serves Turku residents. Residents of nearby municipalities must use the testing points of their own municipality or Turku University Hospital.
What happens during the coronavirus test?
A video by Helsingin Sanomat shows what happens during the test. The video has Arabic, Swedish and English subtitles.
All info about vaccinations and how to book your time can be found at Coronavirus Vaccinations in Turku.
Turku residents over the age of 18 and those living in Turku can register for getting their first COVID-19 vaccine. (Site is in English)
Turku vaccinates municipal citizens and people who have selected Turku as their health service point.
Turku Coronavirus Vaccination Telephone Service and how to book an appointment
Vaccines are only administered by appointment. If you belong to a group that is scheduled for vaccination, you can make an appointment online or by telephone. City of Turku COVID-19 vaccination helpline, tel. +358 2 266 0159 (open on weekdays from 8 am to 2 pm) also helps you if you have questions about the vaccination.
- Online booking can be found at Coronavirus Vaccinations in Turku. Online booking can be done in Finnish and Swedish. Registration on My Vaccine -site can be done in English.
- Booking by phone can be done through City of Turku COVID-19 vaccination helpline, tel. +358 2 266 0159 (on weekdays from 8 am to 2 pm). They will also help you if you have questions. The telephone service is available also in English.
Frequently Asked Questions about COVID-19 vaccinations
Infocard about COVID-19 vaccinations
Information about myvaccination.turku.fi -pages and answers to frequently asked questions.
Turku’s multilingual videos encourage people to get vaccinated
Turku will publish informative videos in seven languages to encourage the residents of Turku to get vaccinated against coronavirus.
Information about coronavirus vaccinations in Turku in different languages
How the Covid-19 vaccinations proceed in Turku? How to book an appointment? Where the vaccinations will take place? Where to get more information? By clicking the link, a PDF-file opens into an new window.
Vaccination information WhatsApp picture
Information about coronavirus vaccinations in Turku briefly in a picture format (1080x1080px). By clicking the link, an image file will open into a new window.
Videos on COVID-19 vaccines in different languages
The videos by Finnish Institute of Health and Welfare provide information on vaccines.
Use a mask correctly
Instruction shows how to put on a mask and how to remove a mask correctly. By clicking the link, a PDF-file opens.
Picture: How to use mask right (A3)
Instructions for the illiterate
Picture instructions for people who can't read about preventing coronavirus
- Instructions for the illiterate, compact version (PDF)
- Instructions for the illiterate, picture per page version (PDF)
- Instructions for the illiterate, video (YouTube)
The City of Turku has published a coronavirus-themed cartoon for children and young people. The cartoon has been translated not only into Finnish and Swedish but also the following other languages: Arabic, English, Russian, Somali, Kurdish, Albanian, Estonian, Vietnamese, Polish, Chinese, Bosnian, Turkish, Romanian, Persian and Dari.
Corona information WhatsApp Picture (1080x1080px)
Brief instructions how to prevent coronavirus in a picture format.
Instruction videos by Daisy Ladies on protecting yourself against coronavirus
Video how Covid-19 spreads in everyday life (THL)
Instructions for people who have been exposed to coronavirus
What to do in case of exposure? By clicking the link, a PDF-file opens. (Updated Februrary 2021)
Instructions for people who have caught coronavirus
What to do if you've caught coronavirus? By clicking the link, a PDF-file opens. (Updated Februrary 2021)
Instructions for people who have a family member with coronavirus
What to do when your family member has coronavirus? By clicking the link, a PDF-file opens.
Instructions for people who have a family member exposed to coronavirus and ordered into quarantine
What to do when your family member has been exposed and is ordered into quarantine? By clicking the link, a PDF-file opens.
Instructions for persons ordered into quarantine or isolation
Things you can and cannot do while ordered into isolation and quarantine. By clicking the link, a PDF-file opens.
If the current epidemic or any other factor causes anxiety, the national crisis helpline is open 24 hours per day. It is a low-threshold conversation service that you can contact instead of worrying on your own. There are crisis helplines also in Arabic and English.
- in Finnish +358 9 2525 0111 – open 24 hours per day
- in Swedish +358 9 2525 0112 – open 20 hours per day on weekdays (Mon-Fri)
- in Arabic and English +358 9 2525 0113 – open 20 hours per day on weekdays (Mon-Thu)
Furlough, unemployment or disrupted payment of salary
Many Finns will experience significant worry over work or money if they become unemployed or furloughed due to limitations caused by coronavirus. Therefore, we have put together instructions to give or pass on to those who become unemployed or furloughed or whose employer disrupts the payment of salary. By clicking the link, a PDF-file opens.
Have you been placed in quarantine? You may be eligible for an infectious disease allowance
You may qualify for an infectious disease allowance if you have been ordered to go into formal quarantine and cannot work. Additionally, you must be covered by the Finnish social security system. By clicking the link, a PDF-file opens.
Support for entrepreneurs in corona crisis
The Finnish State and municipalities have made decisions on how to support entrepreneurs in financial problems caused by the corona epidemic. City of Turku and Tempo project has put together instructions on support opportunities for companies and entrepreneurs in the corona crisis. Instructions are available in English, Arabic, Russian and Kurdish, and will be translated to Dari.
Kela has opened a nationwide telephone service in Russian, Arabic and Somali
Due to the state of emergency caused by coronavirus, the Russian, Arabic and Somali telephone services in the capital region have been opened for nationwide use. The lines are open on Mondays, Wednesday and Friday from 9 am to noon. They are open only during the state of emergency caused by coronavirus and when they eventually close down, it will be communicated separately. If the customer is able to handle their affairs in Finnish, Swedish or English, they will be redirected to other service numbers. If they are able to handle their affairs online, they will be advised to do so.
Kela telephone service numbers:
- in Arabic +358 20 6344 902
- in Somali +358 20 6344 905
- in Russian +338 20 6344 901
- InfoFinland has gathered links leading to websites of Finnish authorities and information on coronavirus in 12 languages.
- YLE news service offers news videos and information of coronavirus on Arabic, Somali, Kurdish and Persian.
- Kotouttaminen.fi has gathered material in different languages
- Turku Region Interpretation Centre has compiled a PDF document that includes information on corona produced abroad in 23 languages, information on corona produced in Finland
and multilingual Finnish and international links.