Information on corona in your own language
Turku Region Interpretation Centre has compiled a PDF document that includes
- information on corona produced abroad in 23 languages
- information on corona produced in Finland
- multilingual Finnish and international links
For organizations
If they wish, organizations can communicate their service details related to the the state of emergency caused by coronavirus on Poikkeustilanpalvelu webropol form (In Finnish) or by sending the information by e-mail at osallisuus@turku.fi
- Services intended for immigrants
- Information on coronavirus in different languages
- Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine
- Instructions in different languages for coronavirus testing for children and teens
- Coronavirus-themed cartoon
- Instructions in different languages for persons ordered into quarantine or isolation
- Information on how to use mask right
- Instructions in different languages for how to put on a mask and how to remove a mask correctly
- Corona information WhatsApp Picture
- Schools and day care
- Instructions: Don't infect others!
- Crisis helplines
- Furlough, unemployment or disrupted payment of salary
- Information on support available for businesses and entrepreneurs
- Kela's telephone service in Russian, Arabic and Somali
Services intended for immigrants
The low-threshold info point of the City of Turku Infotori serves in 14 languages at Skanssi by appointment and by phone. Guidance in Arabic, Dari, English, Kurdish, Pashto, Persian, Polish, Romanian, German, Somali, Finnish, Thai, Russian and Estonian.
Language specific guidance times and service numbers have been listed on the website turku.fi/en/infotori. Moreover, current information and news translated in different languages are updated on the Facebook page of Infotori.
Maahanmuuttajien Osaamiskeskus offers guidance for job search, study matters and learning Finnish in at least the following languages: English, Arabic, Dari, Kurdish, Persian, French, Swedish and Russian.
Information about coronavirus and changes in services offered by the City of Turku is distributed to linguistic minorities also in collaboration with immigration liaison officers, the Multicultural Council and different associations. Information targeted for immigrant entrepreneurs in the form of websites and webinar is being planned, as is web content for multicultural families to make everyday life easier.
Information on coronavirus in different languages
The City of Turku gathers current information to provide guidance on corona and changes to city services on the website www.turku.fi/en/corona. You can translate the page into your own language using Google Translate.
If you suspect having caught coronavirus, see here for instructions and contact details.
- If you need medical care for another illness, book an appointment at your own health station, tel. +358 2 266 1130 or contact your occupational health care.
- In case of emergency or if you need an ambulance, please call 112.
Instructions in different languages for coronavirus testing for children and teens
- Finnish – Instructions for coronavirus testing for children and teens (pdf)
- Swedish - Instructions for coronavirus testing for children and teens (pdf)
- English - Instructions for coronavirus testing for children and teens (pdf)
- Albanian - Instructions for coronavirus testing for children (word)
- Arabian - Instructions for coronavirus testing for children (pdf)
- Bosnian - Instructions for coronavirus testing for children and teens (pdf)
- Estonian - Instructions for coronavirus testing for children and teens (pdf)
- Dari - Instructions for coronavirus testing for children and teens (pdf)
- Hindi - Instructions for coronavirus testing for children and teens (pdf)
- Kurdish - Instructions for coronavirus testing for children and teens (pdf)
- Pashto - Instructions for coronavirus testing for children and teens (pdf)
- Persian - Instructions for coronavirus testing for children and teens (pdf)
- Punjabi - Instructions for coronavirus testing for children and teens (pdf)
- Romanian - Instructions for coronavirus testing for children and teens (pdf)
- Russian - Instructions for coronavirus testing for children (pdf)
- Serbo-Croatian - Instructions for coronavirus testing for children and teens (pdf)
- Somalian - Instructions for coronavirus testing for children and teens (pdf)
- Urdu - Instructions for coronavirus testing for children and teens (pdf)
- Vietnamese - Instructions for coronavirus testing for children and teens (pdf)
Coronavirus-themed cartoon
- The City of Turku has published a coronavirus-themed cartoon for children and young people. The cartoon has been translated not only into Finnish and Swedish but also the following other languages: Arabic, English, Russian, Somali, Kurdish, Albanian, Estonian, Vietnamese, Polish, Chinese, Bosnian, Turkish, Romanian, Persian and Dari.
All language versions can be found on the City of Turku website turku.fi/koronasarjakuva.
Information about the coronavirus situation in Turku
- Arabic - Information about the coronavirus situation in Turku (YouTube)
- Estonian - Information about the coronavirus situation in Turku (YouTube)
- Finnish - Information about the coronavirus situation in Turku (YouTube)
- Kurdish - Information about the coronavirus situation in Turku (YouTube)
- Persian - Information about the coronavirus situation in Turku (YouTube)
- Polish - Information about the coronavirus situation in Turku (YouTube)
- Romanian - Information about the coronavirus situation in Turku (YouTube)
- Russian - Information about the coronavirus situation in Turku (YouTube)
- Thai - Information about the coronavirus situation in Turku (YouTube)
Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020 (PDF)
How should I act in a coronavirus situation? How do I use a cloth face mask? What does self-isolation mean?
- Albanian Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Arabic Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Bosnian Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Dari Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- English Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Finnish Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- French Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Greek Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Kurdish Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Lithuanian Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- PersianInstructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Polish Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Somalian Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Swedish Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
- Vietnamese Instructions for Turku residents and for people visiting or staying in Turku and voluntary quarantine 12/2020
Several sources offer information on coronavirus in different languages:
- InfoFinland has gathered links leading to websites of Finnish authorities and information on coronavirus in 12 languages.
- YLE news service offers news videos and information of coronavirus on Arabic, Somali, Kurdish and Persian.
- Instruction videos by Daisy Ladies on protecting yourself against coronavirus are available in Arabic, Somali, Persian, Kurdish and Spanish.
- Immigrant associations distribute information on corona through their own channels.
- Does coronavirus testing hurt? – Olavi, 9, talks about his testing experience on a video by Helsingin Sanomat. Subtitles in arabic, english and swedish.
Instructions in different languages for persons ordered into quarantine or isolation
- Finnish - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
- Swedish - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
- English - Instructions in different languages for persons ordered into quarantine or isolation (word)
- Albanian - Instructions in different languages for persons ordered into quarantine or isolation (word)
- Arabian - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
- Kurdish - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
- Persian - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
- Romanian - Instructions in different languages for persons ordered into quarantine or isolation (word)
- Somali - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
- Thai - Instructions in different languages for persons ordered into quarantine or isolation (word)
- Russian - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
- Vietnamese - Instructions in different languages for persons ordered into quarantine or isolation (pdf)
Information on how to use mask right
Instructions in different languages for how to put on a mask and how to remove a mask correctly
- Albanian - How to put a mask on and how to take it off
- Arabic - How to put a mask on and how to take it off
- Bosnian - How to put a mask on and how to take it off
- Chinese and English - How to put a mask on and how to take it off
- Dari - How to put a mask on and how to take it off
- English - How to put a mask on and how to take it off
- French - How to put a mask on and how to take it off
- Greek - How to put a mask on and how to take it off
- Kurdish - How to put a mask on and how to take it off
- Lithuanian - How to put a mask on and how to take it off
- Persian - How to put a mask on and how to take it off
- Polish - How to put a mask on and how to take it off
- Russian - How to put a mask on and how to take it off
- Swedish - How to put a mask on and how to take it off
- Somali - How to put a mask on and how to take it off
- Vietnamese - How to put a mask on and how to take it off
Instructions for people who have been exposed to coronavirus
- Arabic - what to do in case of exposure (pdf)
- Dari - what to do in case of exposure (pdf)
- English - what to do in case of exposure (pdf)
- Kurdish - what to do in case of exposure (pdf)
- Russian - what to do in case of exposure (pdf)
- Pashto - what to do in case of exposure (pdf)
- Somali - what to do in case of exposure (pdf)
Instructions for people who have caught coronavirus
- Arabic - what to do if you've caught coronavirus (pdf)
- Dari - what to do if you've caught coronavirus (pdf)
- English - what to do if you've caught coronavirus (pdf)
- Kurdish - what to do if you've caught coronavirus (pdf)
- Russian - what to do if you've caught coronavirus (pdf)
- Pashto - what to do if you've caught coronavirus (pdf)
- Somali - what to do if you've caught coronavirus (pdf)
Instructions for people who have a family member with coronavirus
- Arabic - what to do when your family member has coronavirus (pdf)
- Dari - what to do when your family member has coronavirus (pdf)
- English - what to do when your family member has coronavirus (pdf)
- Kurdish - what to do when your family member has coronavirus (pdf)
- Russian - what to do when your family member has coronavirus (pdf)
- Pashto - what to do when your family member has coronavirus (pdf)
- Somali - what to do when your family member has coronavirus (pdf)
Instructions for people who have a family member exposed to coronavirus and ordered into quarantine
- Arabic - what to do when your family member has been exposed and is ordered into quarantine (pdf)
- Dari - what to do when your family member has been exposed and is ordered into quarantine (pdf)
- English - what to do when your family member has been exposed and is ordered into quarantine (pdf)
- Kurdish - what to do when your family member has been exposed and is ordered into quarantine (pdf)
- Russian - what to do when your family member has been exposed and is ordered into quarantine (pdf)
- Pashto - what to do when your family member has been exposed and is ordered into quarantine (pdf)
- Somali - what to do when your family member has been exposed and is ordered into quarantine (pdf)
Corona information WhatsApp Picture (1080x1080px)
Schools and day care
- Information for parents on coronavirus, contact teaching and distance teaching is available in different languages in this blog for multicultural education. You will find information on returning from abroad and quarantine as well as instructions for a situation where a child falls ill.
- Further information can be found in this multicultural education blog.
- Further information on the operating of schools and day care during coronavirus
- The activities of the schools and the day care services of the City of Turku during the coronavirus situation
- School health care services during the coronavirus epidemic
- Children should not attend day care or school when ill
Don't infect others!
- Stay home as much as possible
- Don't give hugs
- Don't shake hands
- Don't go near others
- Avoid all group meetings and don't arrange them
- Wash your hands carefully with water and soap
- Use single-use tissues when you cough and sneeze
Crisis helplines also in Arabic and English
- If the current epidemic or any other factor causes anxiety, the national crisis helpline is open 24 hours per day. It is a low-threshold conversation service that you can contact instead of worrying on your own.
- Phone numbers:
- in Finnish +358 9 2525 0111 – open 24 hours per day
- in Swedish +358 9 2525 0112 – open 20 hours per day on weekdays (Mon-Fri)
- in Arabic and English +358 9 2525 0113 – open 20 hours per day on weekdays (Mon-Thu)
Furlough, unemployment or disrupted payment of salary
- Many Finns will experience significant worry over work or money if they become unemployed or furloughed due to limitations caused by coronavirus. Therefore, we have put together instructions to give or pass on to those who become unemployed or furloughed or whose employer disrupts the payment of salary.
- What to do if you have become furloughed or unemployed (in English)
- What to do if you have become furloughed or unemployed (in Russian)
Have you been placed in quarantine? You may be eligible for an infectious disease allowance.
You may qualify for an infectious disease allowance if you have been ordered to go into formal quarantine and cannot work. Additionally, you must be covered by the Finnish social security system. Read more from the instructions in English (PDF)
Multilingual information on support available for businesses and entrepreneurs
- Many immigrants work as entrepreneurs and have encountered financial difficulties due to the state of emergency caused by coronavirus. The Finnish state, ELY centres and municipalities help and support businesses finding themselves in financial difficulties in many ways.
- In collaboration with the City of Turku, the Tempo project has created a list of different support opportunities for businesses and entrepreneurs in Finnish and English. The list will also be translated into Arabic, Dari, Kurdish and Russian.
- The list can be found in the Tempo project blog.
Kela has opened a nationwide telephone service in Russian, Arabic and Somali
- Due to the state of emergency caused by coronavirus, the Russian, Arabic and Somali telephone services in the capital region have been opened for nationwide use. The lines are open on Mondays, Wednesday and Friday from 9 am to noon. They are open only during the state of emergency caused by coronavirus and when they eventually close down, it will be communicated separately. If the customer is able to handle their affairs in Finnish, Swedish or English, they will be redirected to other service numbers. If they are able to handle their affairs online, they will be advised to do so.
- Kela telephone service numbers:
- Arabic +358 20 6344 902
- Somali +358 20 6344 905
- Venäjä +338 20 6344 901