Infotori – a Low-threshold Info Point

Infotori, which operates at Monitori Market Square and at Monitori Skanssi, offers advice and guidance in several different languages regarding such things as finding employment, family life or filling in various applications, such as the citizenship application.

Infotori serves by queueing number, remotely and by appointment. Please contact an advisor if you wish to book an appointment. The advisor will assess whether your matter can be handled remotely or at the office.

Service from the advisors of Infotori Skanssi according to the languages on schedule by queueing number:

NB! Infotori Skanssi is closed July 12 - July 31, 2021.

Service in different languages is not available in the following dates (dates by language):

  • Estonian July 1 - July 31, 2021
  • Romanian July 12 - August 15, 2021
  • Thai July 12 - July 31, 2021
  • Arabic July 10 - August 10, 2021
  • Polish July 12 - July 31, 2021
  • Kurdish, Persian July 12 - July 31, 2021
  • Somali July 12 - July 31, 2021

Counseling will continue from 2 August 2021 onwards within counselor's annual leave and according to the schedule.

You will get service from the advisors of Infotori Market Square by queueing number and appointment.

Services by queueing number:

  • On Mondays Arabic, English and Finnish (Walid, on annual leave 1.7.–30.7.2021)
  • On Tuesdays Russian and Finnish (Yulia, on annual leave 1.7.–30.7.2021)
  • On Wednesdays Kurdish and Persian (Chia, on annual leave 9.6.–9.7.2021)

Services by appointment:

  • On Thursdays and Fridays Arabic, English, Russian, Kurdish and Persian (Yulia, Chia and Walid)

Please contact an advisor if you wish to book an appointment. The advisor will assess whether your matter can be handled remotely or at the office.

Service in different languages is not available in Infotori Market Square in the following in the following dates (dates by language):

  • Kurdish, Persian and Finnish June 9 - July 9, 2021. Next time on office as scheduled from July 12, 2021.
  • Arabic, Finnish and English July 1 - July 30, 2021. Next time on office as scheduled from August 2, 2021.
  • Russian and Finnish July 1 - July 30, 2021. Next time on office as scheduled from August 2, 2021.

Contact information:

For more information, please contact Infotori planner Walid Al-Janabi: tel. +358 (0)40 175 9589, e-mail: walid.al-janabi@turku.fi

or the Project Manager of the Development of Guidance and Counselling Services for Immigrants in Southwest Finland project Marina Mgvdeladze: tel. +358 (0)40 175 9584, e-mail: marina.mgvdeladze@turku.fi

Infotori has set up its own Facebook page. We will be using it to publish up-to-date information about COVID-19 and the City of Turku’s bulletins in different languages.

Monitori Market Square and Monitori Skanssi

From Infotori, which operates at Monitori Market Square and at Monitori Skanssi, you can get personal counselling in matters that are important to you, for example:

  • financial problems and social security
  • residence permits and citizenships
  • work
  • accommodation
  • education
  • legal questions
  • going through different documents and filling out forms

Counselling is free of charge. You can get counselling in 14 different languages:

  • Arabic
  • Dari
  • English
  • Estonian
  • German
  • Kurdish
  • Pashto
  • Persian
  • Polish
  • Romanian
  • Somali
  • Finnish
  • Russian
  • Thai

Counselling services in different languages are bought from Sondip – The Union of Multicultural Associations in South-West Finland. The counsellors do not make any decisions, but they will guide you to the right services at need.

You can visit Infotori directly during its opening hours or you can book an appointment. Welcome!

Visiting address: 

Aurakatu 8 | KOP-kolmio
20100 Turku

Phone:

Walid Al-Janabi +358 40 175 9589
Marina Mgvdeladze +358 40 175 9584
Email: 
infotori@turku.fi

Opening hours

Mon - Thu 09:00 - 16:00
Fri 09:00 - 15:00