Market Square location


Monitori Market Square is a joint centralised customer service point of the City of Turku and Kela, located right at the centre of Turku on the corner of the Market Square. Monitori serves its customers face-to-face, by phone or by chat.

Monitori Market Square customer service centre
Mon-Thu 9 am-6 pm and Fri 9 am-4 pm
Service on Saturdays only by chat and by phone from 1 October.
Please check the bottom of the page for any exceptions to the service hours.

  • Berth rental
  • City staff services: Tyky Wristband and employee travel tickets
  • Föli’s services
  • General guidance on the City’s services
  • Opportunity to pay City invoices
  • Residential and enterprise parking and payment of parking tickets
  • Sales of Exercise wristband (10 entries), Senior, Student and Kimmoke Wristbands and membership cards
  • Sales of Seutu+ travel cards
  • Youth space and campground reservations
  • Advice and guidance for older people Mon-Fri 9-11 am and 12-3.45 pm
  • Early childhood education service guidance Mon–Tue and Thu-Fri 9 am-11 am and 12 noon-3.30 pm, Wed 9 am-12 noon
  • Family law service guidance Wednesdays 9–11 am and 12 noon–3:45 pm
  • Financial advice clinic Wednesday of even weeks 9 am - 12 noon
  • Service guidance for families with children Tuesdays 9–11 am and 12 noon–3.45 pm
  • Services for People with Disabilities service guidance Wednesdays 9-11 am and 12 noon–3.45 pm
  • Social guidance and counselling’ Mon-Fri 9-11.30 am
  • Työpiste customer guidance Mon-Fri 9-11.15 am and 12-3.15 pm
  • The tourist information bureau service hours
    • Ticket sales for the Turku Philharmonic Orchestra, Turku City Theatre and Turku Music Festival
  • Kela’s service point Mon-Fri 9 am - 12 noon

Monitori offers free digital advice, and there are 20 customer terminals that customers can use independently.

Visiting address: 

Aurakatu 8 | KOP-kolmio
20100 Turku


Service number (no Kela's customer service) +358 2 262 0100

Opening hours

Mon - Thu 09:00 - 18:00
Fri 09:00 - 16:00

Exceptional opening hours

09:00 - 16:00