What is Monitori?
- Poiju’s guidance services for older people, the tourist information bureau and Föli’s customer service point have moved to Monitori Market Square
- Kela’s Eerikinkatu service point has moved entirely to Monitori Market Square
- The opening hours of our services vary, so please check the opening hours of the service you need separately
- Come and visit Monitori Market Square!
Monitori Market Square is a joint accessible customer service centre of the City and Kela located in the heart of Turku. Monitori Skanssi will also continue to serve as before.
Every week, both Monitoris offer services by the service counsellors of the units of the City’s Welfare Division, Kela’s customer advisers and Infotori, which offers service in several different languages. Monitori Market Square also provides tourist information and Työpiste customer guidance.
Monitori’s customers are served face-to-face, by phone and by chat. The services of Monitori include free digital support for customers’ independent use of online services, which provides advice and guidance on the services of the City and Kela. Monitori has 20 customer terminals.