Infotori offering guidance to immigrants in their mother tongues started telephone guidance in Somali, Pashto, Dari and Persian in December. Especially matters needing urgent processing can be handled by phone.
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Guidance in immigrants’ mother tongues

  • Somali on Fridays from 12 noon to 1:00 p.m. tel. 02 262 0031

  • Dari, Pashto and Persian on Mondays from 1:00 p.m. to 2:00 p.m. tel. 02 262 0191

Guidance in Arabic, English, German, Finnish and Russian always when Infotori is open. Contact is most certainly available, however, on Fridays from 9:00 a.m. to 11 a.m.

  • Arabic and English tel. 040 175 9589

  • English, German and Russian tel. 040 175 9584

www.turku.fi/en/infotori

Infotori located in Skanssi shopping centre is a low-threshold service point where immigrants get help in their own languages when dealing with their matters.  

Guidance is often connected with different authoritative decisions and their interpretation and with filling in forms. In addition to the services of city, counselling is given in the matters of Kela (’Social Insurance Institution’), the register office and Finnish Immigration Service for all immigrants living in the region of Turku.

– We begin to develop the telephone service with great interest. We hope that in this way we also reach those customers who are not able to deal with their matters on the spot, says planner Marina Mgvdeladze at Infotori.