The COVID-19 passport is an EU COVID-19 certificate, which can be obtained from your My Kanta Page. COVID-19 passport service point at Turku City Hospital’s main lobby is temporarily congested. (Updated 28.6.2022.)

COVID-19 passport pick-up points

Always bring along your ID card and your online banking ID or a mobile certificate. Reserve enough time to use the service.

Opening hours of Turku Libraries:

Other pick-up points:

If you do not have online banking IDs:
Turku City Hospital’s main lobby
Kunnallissairaalantie 20
20700 Turku

COVID-19 passport service point at Turku City Hospital’s main lobby is temporarily congested.

Passport service point opening hours:

  • from 30 May to 1 June Mon-Wed 13:45–15:45
  • on 6 and 7 June Mon-Tue 13:45–15:45
  • on 10 June Fri 13:45–15:45
  • on 13 June Mon 13:45–15:45
  • on 15 June Wed 13:45–15:45
  • on 20 June Mon 13:45–15:45
  • on 21 June Tue 13:45–15:45

Monitoring of communicable diseases no longer serves customers in Covid-19 passport matters. Customer service is centralized at the passport service point in the lobby of the Turku City Hospital.

Get your COVID-19 passport from My Kanta

The COVID-19 passport is an EU COVID-19 certificate, which can be obtained from My Kanta. Download the passport on your phone, take a screenshot of it or print it out.

If, for any reason, the COVID-19 passport is not formed correctly, contact the e-Services

If you cannot print your passport or use My Kanta, do the following:

You have a Finnish personal identity code, and you have received your vaccines in Finland and/or have had a coronavirus infection, but you do not have a printer or a smart phone:

  • You can get help with printing from Turku libraries and the Monitoris at the Market Square and Skanssi without an appointment. Be prepared to wait when visiting the service points. The service points are open according to the opening hours of the services.
  • Bring along your online banking ID or mobile certificate, which enables you to log in to My Kanta.

The Turku City Hospital passport service point helps in the following situations:

COVID-19 passport service point at Turku City Hospital’s main lobby is temporarily congested.

The Turku City Hospital passport service point is open:

  • on Tue 28 June 13:45-15:45
  • on Thu 30 June 13:45-15:45
  • In July only on Thursdays 13:45-15:45.

1.    You have a Finnish personal identity code, and you have received your vaccines in Finland and/or have had a coronavirus infection, but you do not have an online banking ID

  • You can get your COVID-19 passport from the passport service point without an appointment.
  • Bring along your ID card. Be prepared to wait when visiting the passport service point.

2.    You do NOT have a permanent Finnish personal identity code, but you have received your vaccines or had a coronavirus infection confirmed by a PCR test either in Finland or abroad

  • To get a COVID-19 passport, you must have an ID card AND a certificate of the vaccines received, which states the administration dates of the vaccines, the vaccine product used and the vaccine lot number (Lot or Batch code)
  • If you have received your vaccinations at private medical centres or abroad, you must have a certificate of the vaccines received.
  • To obtain an EU certificate of recovery from COVID-19, you must provide a PCR test result that confirms a positive coronavirus infection and the date the test was taken
  • Test results from a private laboratory or from abroad must be provided on paper
  • A certificate of recovery from COVID-19 is NOT issued based on the result of an antigen test

3. You live abroad, have received your vaccines outside Finland and are a Finnish citizen

  • Contact the Infectious Diseases Monitoring unit

Please do not burden the health stations with issues related to the COVID-19 passport

You should not call the health stations of the City of Turku in matters related to downloading or printing the COVID-19 passport to avoid further congestion in the appointment and advice services of the health stations.

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