Patient ombudsman

The Patient Ombudsman provides information about the patient’s rights and acts to promote them. The task of the Patient Ombudsman is to counsel and help the patient as necessary if the patient is unsatisfied with the care and treatment received.

The Patient Ombudsman helps the patient to resolve his or her problem at the place of care. The officer also counsels and helps the patient to make a reprimand, complaint or a notice of patient injury to the Patient Insurance Centre.

The Patient Ombudsman does not take a stand on the patient’s medical care decisions nor on whether a treatment injury has occurred in the patient’s care. The Patient Ombudsman cannot act as the patient’s representative or represent him or her in a court of law.

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala
Service classification: 

Places

Monitori Market Square

The patientombudsman acts to promote patient´s rights.

You can contact the Patient Ombudsman during telephone hours on Mon-Thu at 9-11 am. Phone +358 2 262 5959 (exchange +258 2 266 2211). e-mail address: potilasasiamies(a)turku.fi

Patient Ombudsman's services are free of charge.

Phone:

Phone +358 2 262 5959

Service implementation: 

Self-produced services

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala

Opening hours

Monitori Market Square
Wed 09:00 - 17:00

The Patient Ombudsman

The patientombudsman acts to promote patient´s rights.

You can contact the Patient Ombudsman during telephone hours on Mon-Thu at 9-11 am. Phone +358 2 262 5959 (exchange +258 2 266 2211). e-mail address: potilasasiamies(a)turku.fi

Patient Ombudsman's services are free of charge.

Phone:

Phone +358 2 262 5959

Service implementation: 

Self-produced services

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala

Opening hours

Monitori Market Square
Wed 09:00 - 17:00