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Client fees in the wellbeing services county of Southwest Finland in 2023: varha.fi
Mäntymäki archives
Medical records of the municipal residents are kept in the Mäntymäki archives. The medical records include, for example, medical reports, dental reports, and the documents of mother and child welfare clinics and school welfare.
Archives of the Social Office
Customer documents of the Social Services are kept in the archives of the Social Office. Documents of the Social Services include, for example, documents related to Family Services, Services for the Elderly and the Disabled, and Child Welfare.
As an immigrant, you can receive family and social services from the City of Turku like all other Turku residents. The initial social services provide guidance when you need information about social services in general. The initial social services can also help you with applying for supplementary and preventive social assistance (financial aid).
If your illness has lasted for over three months or is permanent, you have a right to receive medical supplies in accordance with your medical treatment plan free of charge. As a client of Turku health centre you can pre-order the supplies and reclaim them from the Medical Supplies Distribution pickup point after three weeks.
Both the Medical Supplies Distribution pickup point and nurses’ practice are located in the area of the Mäntymäki hospital. Book an appointment for a nurse if you need guidance in the use of medical supplies.
As from 1 January 2017, basic social assistance has been a benefit granted by Kela. Municipalities continue to grant supplementary and preventive social assistance.
In order to apply for supplementary and preventive social assistance, Kela must have granted a decision on basic social assistance.
Social assistance is meant to be a temporary form of assistance and it is a last-resort financial assistance by nature. Therefore, the applicant must provide details of not being able to earn a living from gainful employment, self-employment or other types of income or assets.
An office-holder will make the decision on income support. You will always get the income support calculation along with the basic income support decision. From the calculation you can see, for example, the income and expenses that have been taken into account.
The income support or part of it can be reclaimed if, for example, some other benefit has been delayed or if the applicant has provided false or misleading information.
Basic amounts of income support since 1 January 2015.
National pension index and extra index increase 1630
In addition to the basic amount, the following expenses are taken into account in income support calculations.
The following expenses are covered by the basic amount. Vouchers/receipts of these expenses should not be attached to the application.
- Food and clothing
- Minor health care expenses
- Expenses for personal hygiene and home cleaning
- Use of local traffic
- Paper or magazine subscriptions
- Phone, TV and internet expenses
- Expenses for hobbies and recreational activities
- Other everyday expenses
Income support is primarily granted on a calendar monthly basis.
Whether the applicant has a right for income support or not is determined by calculations.
A family’s income is considered to comprise one month’s disposable income and assets, and expenses are considered to comprise the basic amount and other eligible expenses. If expenses are calculated to exceed income, the applicant is entitled to income support by the amount of the remainder.
General attachments
A married or cohabiting couple and their children living in the same address belong to the same household, so the information of incomes and expenses of family members is also required.
Also funds on a bank account, shares or investment fund shares are primary means compared to income support.
When you are filling the application form, please make sure to
- read and fill the income support application form carefully
- sign the application form
- attach all required documents
The applications will be treated in the order of arrival latest in seven weekdays.
In case there are deficiencies in your application, we will ask you for further information when the processing time will get longer.
Payment of the Social Assistance
In general, you can withdraw the Basic Social Assistance from your banc account in three bank days since the payment has been made after receiving the decision. You can check the payments of the basic social assistance by signing in the service Omapalvelu.
A married or cohabiting couple and their children living in the same address belong to the same household, so the incomes and expenses of family members are also required.
Also funds on a bank account, stocks or investment fund shares are primary means compared to income support.
When you call a health station, a nurse will evaluate your situation and in urgent cases will guide you to a practice during the same day. In non-urgent cases you may also book an appointment for a nurse or doctor via the electronic service.
The health stations’ telephone lines for appointment booking are open from Monday to Friday between 8.00 and 15.30. Please see your health station's contact information for possible exceptions to the opening hours. Listen to the instructions given by the phone service carefully:
The Welfare Services Division of Turku City offers Turku residents access to doctors’ and nurses’ receptions in both basic and special health care. Services are available from health stations, child welfare clinics and special outpatient clinics, among others. Most services are by appointment only.
If you fall ill and need the services of a doctor or a nurse, please contact your local health station. Child welfare services are available, for example, at Maternity and Child Welfare Clinics. A referral is required for special health care.
Information about services for the elderly is available from Monday to Friday between 9.00 and 15.00 at +358 (0)2 262 6172.
Information about Health Care Services
In sudden attacks of illness, the centralized telephone helpline of Turku region’s Joint Emergency Services will provide information at +358 (0)2 313 8800. The number for the text message service for the hearing-impaired is +358 050 592 4740.
Work and Livelihood includes services for unemployed residents of Turku. The aim of the services is to help people find employment and to secure their minimum income.
The services include counselling and guidance in finding employment, as well as rehabilitative work activities. Debt counsellors assist private households or small entrepreneurs with problems related to incurring of debt.
Turku Market Hall opened in 1867, which means that entrepreneurs have worked under its roof during three different centuries. The Hall offers a unique atmosphere and opportunity for your business at the heart of Turku, at the oldest and most traditional shopping centre of the city. Despite being historical, the Market Hall is still strongly up to date. Recently finished comprehensive renovations have increased the number of visitors.