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City of Turku will only accept e-invoices. If the supplier cannot send an electronic invoice from its invoicing system, the supplier may use our Vendor Portal, which they can access free of charge.
The City of Turku will no longer accept invoices sent as email attachments, as these are not electronic invoices.
Dear Customer,
The invoice image shows the necessary contact information, which you can contact in matters related to the content of the invoice.
In matters related to due date transfers, invoice payment, and invoice copies, you can reach us on the phone number 02 262 6490 Mon–Thurs from 9 am to 11 am.
You can pay all invoices sent by the City of Turku with one e-invoice contract.
In accordance with a decision made by the City Board on 15 December 2009 (Section 669), the City of Turku only accepts e-invoices. The City of Turku does not accept invoices by e-mail. If the supplier does not have the possibility to send an online invoice from the invoicing system, the supplier can use the free supplier portal (opens in a new tab, in Finnish).
Read the city's invoicing instructions.
The Turku package includes policies regarding terms of payment, changes to agreements, grants and facility rents collected by the City of Turku.