Social ombudsman

The Social Ombudsman helps social welfare clients with matters related to maintenance grant, child welfare and services for

the elderly and disabled, for example. The responsibilities

of the Social Ombudsman include counselling on matters related to applying the Social Welfare Clients Act, helping with matters

related to reprimands according to the Clients Act and providing information on client rights.

The Social Ombudsman serves both public and private social welfare clients. The Social Ombudsman is an unbiased person who acts to secure the interest of clients. The task of the Social Ombudsman is advisory – he or she does not make decisions nor grant benefits.

The Social Ombudsman can also act as an arbitrator for clients and social welfare workers in problem situations.

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala
Service classification: 

Places

Monitori Market Square

The Social Ombudsman serves both public and private social welfare clients

Contacts and appointments during telephone hours from Monday to Thursday at 10-12 am. Phone +358 2 262 6171 (exchange +358 2 262 2211). The service is free of charge.

Phone:

Phone +358 2 262 6171

Service implementation: 

Self-produced services

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala

Opening hours

Monitori Market Square
Wed 09:00 - 17:00

The Social Ombudsman's Office

The Social Ombudsman serves both public and private social welfare clients

Contacts and appointments during telephone hours from Monday to Thursday at 10-12 am. Phone +358 2 262 6171 (exchange +358 2 262 2211). The service is free of charge.

Phone:

Phone +358 2 262 6171

Service implementation: 

Self-produced services

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala

Opening hours

Kauppatorin Monitori
Wed 09:00 - 17:00