Contact Information of Turku Employment Services

If you are unable to use the Job Market's e-service, you can also send a message via the Suomi.fi service or the Secure Email (Turvaposti) application. Do not use regular, unencrypted email.

Suomi.fi messages
By logging in to the Suomi.fi website or using the Suomi.fi mobile application, you can send messages and attachments to the Turku Employment Region securely. Select City of Turku as the recipient and choose the recipient service “02. Turku Employment Region, secure message and attachments.” Your message will be forwarded to the appropriate authority.

Messages – Suomi.fi

Secure email (Turvaposti)
If you cannot use the Job Market Finland e-service or the Suomi.fi service, you can also send secure email. Secure email is a protected channel for handling your personal matters.

The service requires activation using your own email address (see the instructions page).

Go to secure email: turva.turku.fi

Registry Office
The email address of the registry office of the Turku Employment Region is: kirjaamo.tyollisyysalue@turku.fi

Do not send messages containing information related to your personal case or personal data to the general email addresses of the Employment Region. In such cases, always use secure and encrypted communication channels.

Telephone services of the Turku Employment Region serve all municipalities within the Employment Region. The telephone service hours are as follows:

• Mon, Wed–Friday: 9:00–15:30
• Tues: 9:00–13:30

Telephone service for regular customers: 02 262 3880
Telephone service for business customers: 02 262 3810

When calling from a mobile phone, the cost of the call is the standard mobile network charge. The charge also applies while waiting in the queue. When calling from a landline, the cost is the local network charge.

Calls are recorded in order to document requirements, explanations, or information presented during the call due to the official duty of municipalities, and, when necessary, for handling feedback, formal requests for clarification, and safety-related incidents.

Employment and Business Services, Monitori Service Point

Aurakatu 8, 20100 Turku
Walk-in service (no appointment required)

Mon–Wed 9:00–15:30
Thu 9:00–13:30
Fri 9:00–15:30

Open map (turku.asiointi.fi)

Employment and Business Services, Sampotalo Service Point

Yliopistonkatu 27a, 20100 Turku
Service by appointment

Mon–Fri 9:00–16:00

Open map (turku.asiointi.fi)

Ohjaamo – Youth Guidance Centre Hjelt

Vanha Suurtori 7, 20500 Turku

Walk-in service Mon–Fri 12:00–15:00
By appointment Mon–Fri 9:00–15:00

Open map (turku.asiointi.fi)

You can deliver your documents to the Employment Services as follows:

• Monitori by the Market Square, Aurakatu 8, 20100 Turku: Mon–Wed at 9–15.30, Thurs at 9–13.30, and Fri at 9–15.30. The documents can be delivered to the Employment Services' customer service.
• City of Turku's Registry Office mail box, Puolalankatu 5, 20100 Turku: anytime
• By mail: PL355, 20101 Turku

On the Turku Employment Region's contact information page has, among other things, links to the other municipalities' webpages that produce employment services.

Through the feedback service, you can submit compliments, complaints, and development suggestions regarding the Employment Services. The feedback is not made public. The feedback channel cannot be used for official matters (such as cancelling scheduled appointments) or for handling your own ongoing cases. Do not include contact details or sensitive information in your feedback.

The Job Market's website is maintained by the KEHA Centre. Feedback regarding the Job Market's website can be submitted through the site itself.

Personal customers – Give feedback – Turku Feedback Service

Employers, organisations – Give feedback – Turku Feedback Service