Starting from 12 May 2025, you will be prompted to enable Suomi.fi Messages when logging in to public administration e-services. The aim of this change is to encourage people to receive official communications primarily in electronic form.
The prompt for the activation of Suomi.fi Messages will be displayed to all adults who do not yet have Suomi.fi Messages in use. It will appear when a user uses strong identification in a public administration e-service; that is, uses Suomi.fi e-Identification to identify themselves. An e-service user can activate Messages immediately after identifying themselves. If they wish, they can bypass the activation of Suomi.fi Messages and continue to identifying themselves in the usual manner.
Please note that if you are acting on behalf of a company or another person, the question to activate Suomi.fi Messages applies to messages sent to yourself! When you agree to activate Suomi.fi Messages, messages will therefore be activated for you, not for the person or company you are going to act on behalf of.
The activation of Suomi.fi Messages saves time for both citizens and the authorities when the messages are sent quickly and securely to the right recipient. At the same time, it reduces the costs and environmental impacts related to paper mail.
How will the activation prompt change identification?
The change implemented in spring 2025 will not see Suomi.fi Messages be activated automatically for anyone. Instead, you can decide on the activation of the service yourself.
- The activation prompt will be displayed to you if you are an adult and you have not yet activated Suomi.fi Messages.
- You will see the prompt for the activation of Suomi.fi Messages whenever you use strong identification to identify yourself in an public administration e-service with Suomi.fi e-Identification.
- The activation requires that a user enters their email address and confirms it within an hour. You will be sent a notification to your email each time you have received new mail in Suomi.fi Messages.
- If you wish, you can skip the activation of Suomi.fi Messages and continue identification in the normal manner. You can also activate Suomi.fi Messages later.
How can electronic messages be read?
- You can read the official messages received in Suomi.fi Messages in the Suomi.fi mobile application or by logging in to the Suomi.fi Web Service and going to "Messages" there.
- Identification takes place with online banking codes, a mobile certificate or the electronic certificate on an ID card.
- You will be sent a notification to your email whenever a new message arrives in Suomi.fi Messages. You will also receive notifications of incoming messages in the Suomi.fi mobile app if you have downloaded the app.
- You can later switch back to receiving paper mail by changing the settings for Suomi.fi Messages. The instructions can be found in the Suomi.fi.
You can activate Suomi.fi Messages at https://suomi.fi/viestit or by downloading the Suomi.fi mobile application.
At the City of Turku, Suomi.fi authentication is used in at least the following services:
- Trimble
- eVaka
- Föli
- Kulta2 (grant applications)
- Pusatec
Tunnistamo, which uses Suomi.fi authentication as its method of identification, is used in at least the following services:
- Varaamo & Respa
- Participatory Budgeting
- Share Your Opinion (Kerro kantasi)
- Prikka service for museums
Suomi.fi Messages are used in at least the following services:
- Procurement Services of the Central Administration
- Criminal Record Extract
- Official’s Decision
- Sales Invoicing and Payments
- Other secure messages to the city
- YEL and MYEL certificates
- Education and Teaching Service Package:
- Early Childhood Education
- Applying for a Comprehensive School Place
- School Transportation and Travel
- Applying to the Pysäkki Class (basic education)
- Schooling for Placed Children
- Service area of employment services:
- Employment Condition
- Employment Subsidies