Monitori is a centralised customer service point shared by the City of Turku, Varha and Kela, located right next to Kauppatori. You can get service face-to-face, by phone or via chat.

Services in Monitori by the Market Square

Note!

Please note that the customer service queue number machine closes 30 minutes before closing time.

 

On Friday 22 May, the Monitori Customer Service and Föli’s phone and chat services are open from 9 to 11.30.


During summer, Monitori is open as follows:

15 June – 31 July

  • Mon–Thu, visiting time 9.00–17.00
  • Fri, visiting time 9.00–16.00
  • Mon–Fri, phone and chat services 9.00–16.00


3 August – 30 September

  • Mon–Thu, visiting time 9.00–18.00
  • Fri, visiting time 9.00–16.00
  • Mon–Fri, phone and chat services 9.00–16.00

Other Monitori services with exceptions to opening hours

Related content:

In the Föli online shop, you can load value or a season onto your travel card and check your validity period or travel card balance.

Related content:

The Turku Customer Service Chat provides guidance on the city's different types of services.

Read more about our services