Monitori is a centralised customer service point shared by the City of Turku, Varha and Kela, located right next to Kauppatori. You can get service face-to-face, by phone or via chat.
Monitori customer services
- Monday to Thursday from 9 am to 6 pm
- Friday from 9 am to 4 pm.
Please note that the customer service queue number machine closes 30 minutes before closing time.
- Resident and company parking
- Föli ticket sales and advice
- Payment of city invoices. The invoices of the wellbeing services county of Southwest Finland cannot be paid at Monitori.
- Services for city employees: Purchase of Tyky workplace health promotion wristbands and employee travel cards, as well as advice on topping them up
- Sale of exercise wristbands (10 times and 4 months), Kimmoke and Senior wristbands and seasonal cards for exercise groups
- Guidance for youth centre and camping area reservations
- Guidance and advice for city services
- Ticket sales for Saaronniemi winter swimming
- Sale of Seutu+ travel cards
- The hiring of boat berths
Other Monitori services with exceptions to opening hours
- International House Turku: International House Turku customer service point, Monitori
- Ticket sales for Turku Philharmonic Orchestra (TFO), Turku City Theatre and Turku Music Festival: Tourist information service point, open Mon–Thu 10:00–17:00 and Fri 9:00–16:00
- Apprenticeship Office: Turku Apprenticeship Office customer service point
- Employment and entrepreneurship services: Turku employment and business services, Monitori service point
- Early childhood education and care service counselling: Early childhood education and care service counselling
- Wellbeing Services County of Southwest Finland Varha services: Opening hours on the Varha website
- Kela services: Opening hours on Kela website
Related content:
In the Föli online shop, you can top up value or a season onto your travel card and check your validity period or travel card balance.
Related content:
The Turku customer service chat provides guidance on the different types of services.