Monitori Market Square

Monitori Market Square is a joint centralised customer service point of the City of Turku and Kela, located right at the centre of Turku on the corner of the Market Square. Monitori serves its customers face-to-face, by phone or by chat.

Please note that the service hours of individual services may vary.

Phone:

+358 2 262 0100
Telephone Switchboard of Turku City +358 2 330 000

Opening hours

Mon - Fri 09:00 - 18:00
Sat 10:00 - 15:00

Exceptional opening hours

10.4.2021
Closed
Service by chat and by phone
10.4.2021
10:00 - 15:00
17.4.2021
Closed
Service by chat and by phone
17.4.2021
10:00 - 15:00
24.4.2021
Closed
Service by chat and by phone
24.4.2021
10:00 - 15:00
30.4.2021
09:00 - 16:00
1.5.2021
Closed
Postal address: 
Aurakatu 8
20100 Turku
Street address: 
Aurakatu 8
20100 Turku

Visiting address: 

Aurakatu 8 | KOP-kolmio
20100 Turku
Disabled access
Disabled access
Induction loop
Induction loop
Visually disabled access
Visually disabled access

Services

Advice for immigrants

Maahanmuuttajat

Service implementation: 

Self-produced services

You can buy Kimmoke-Wristband, Senior Wristband and season cards to Leidit liikkeellä (for women), Kunnon äijät (for men) and Kuntokonkarit (for 65-year-olds and older women and men).

 

 

Service implementation: 

Others

Responsible organisation: 

Sports Services Centre

General Customer Service

Monialaista neuvontaa Turun palveluista

Phone:

+358 2 262 0100

Service implementation: 

Self-produced services

Patient ombudsman

The patientombudsman acts to promote patient´s rights.

You can contact the Patient Ombudsman during telephone hours on Mon-Thu at 9-11 am. Phone +358 2 262 5959 (exchange +258 2 266 2211). e-mail address: potilasasiamies(a)turku.fi

Patient Ombudsman's services are free of charge.

Phone:

Phone +358 2 262 5959

Service implementation: 

Self-produced services

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala

Opening hours

Monitori Market Square
Wed 09:00 - 17:00

Turun alueen seudullisen joukkoliikenteen Fölin asiakaspalvelu ja neuvonta on osa Kauppatorin Monitorin asiointipalvelua. Bussikortteja voi ostaa ja ladata myös Skanssin Monitorissa.

Service implementation: 

Self-produced services

Responsible organisation: 

Turun seudun joukkoliikenne
Service available in: 
Finnish
Swedish
English

Renting Campgrounds

yksityishenkilöt, ryhmät, järjestöt

Turku has four campgrounds for youth: Ahtela in Sauvo, Tippsund in Taivassalo, Vienola in Rymättylä and Nukkumajoki in Inari. The camping grounds and their cottages are rented out to youth organisations, associations, individuals and companies, and also used by the city for excursions and camping activities. The campgrounds are ideal for larger groups and events, but they are also suited for small groups. The campgrounds can be rented out for several days at a time, or just for day use, for example. The absolute trump card of all the campgrounds is their exceptionally fine location in the midst of a most beautiful natural setting, in the vicinity of a body of water.

Phone:

+358 2 262 3112

Service implementation: 

Self-produced services

Service producer: 

Nuorisopalvelut

Responsible organisation: 

Turun kaupunki
Service available in: 
Finnish
Swedish
English

Phone:

Customer guidance Mon-Fri 9 am-3 pm, phone +358 2 262 5610
Payment matters Mon–Thu 9.30–11.30 am and 2–3 pm and Fri 9.30–11.30 am, phone +358 2 262 5609

Service implementation: 

Self-produced services

Opening hours

Mon - Tue 09:00 - 11:30 and 12:30 - 15:30
Wed 09:00 - 12:00
Thu 09:00 - 11:30 and 12:30 - 15:30
Fri 09:00 - 15:30

Social ombudsman

The Social Ombudsman serves both public and private social welfare clients

Contacts and appointments during telephone hours from Monday to Thursday at 10-12 am. Phone +358 2 262 6171 (exchange +358 2 262 2211). The service is free of charge.

Phone:

Phone +358 2 262 6171

Service implementation: 

Self-produced services

Responsible organisation: 

Turun kaupungin hyvinvointitoimiala

Opening hours

Monitori Market Square
Wed 09:00 - 17:00

Tourist Information

Turku's Tourist Information serves travellers and people living in Turku region

Tourists can find Visit Turku’s Tourist Information at the Monitori by the Market Square. The tourist information office there provides expert advice and suggestions all year round.

Phone:

Telefon +358 2 262 7444

Service implementation: 

Self-produced services

Responsible organisation: 

Visit Turku
Service available in: 
Finnish
Swedish
English

Opening hours

Mon - Fri 09:00 - 18:00
Sat 10:00 - 15:00

Exceptional opening hours

24.3.2002
Closed
Independence Day
6.12.2020
Closed
Christmas
24.12.2020 - 26.12.2020
Closed
New Year's Day
1.1.2021
Closed