Information on the summer's opening hours

During summer, Monitori is open as follows:

15 June–31 July

  • Mon–Thu, visiting time 9.00–17.00
  • Fri, visiting time 9.00–16.00
  • Mon–Fri, phone and chat services 9.00–16.00


3 August–30 September

  • Mon–Thu, visiting time 9.00–18.00
  • Fri, visiting time 9.00–16.00
  • Mon–Fri, phone and chat services 9.00–16.00

Monitori is a centralised customer service point shared by the City of Turku, Varha and Kela, located right next to Kauppatori. You can get service face-to-face, by phone or via chat.

Services in Monitori by the Market Square

Note!

Please note that the customer service queue number machine closes 30 minutes before closing time.

The City of Turku's service point

  • Resident and company parking
  • Föli ticket sales and advice
  • Payment of city invoices. The invoices of the wellbeing services county of Southwest Finland cannot be paid at Monitori.
  • Services for city employees: Purchase of Tyky workplace health promotion wristbands and employee travel cards, as well as advice on topping them up
  • Sale of exercise wristbands (10 times and 4 months), Kimmoke and Senior wristbands and seasonal cards for exercise groups
  • Guidance for youth centre and camping area reservations
  • Guidance and advice for city services
  • Ticket sales for Saaronniemi winter swimming
  • Sale of Seutu+ travel cards
  • The hiring of boat berths

See further instructions for using the City of Turku's service point

Other Monitori services with exceptions to opening hours

See the service-specific opening hours on the respective service point's own webpage.

Load your Föli card online

In the Föli online shop, you can load value or a season onto your travel card and check your validity period or travel card balance.

Turku Customer Service Chat

The Turku Customer Service Chat provides guidance on the city's different types of services.

Read more about our services