Monitori is a centralised customer service point shared by the City of Turku, Varha and Kela, located right next to Kauppatori. You can get service face-to-face, by phone or via chat.
Services in Monitori by the Market Square
Note!
Please note that the customer service queue number machine closes 30 minutes before closing time.
On Friday 22 May, the Monitori Customer Service and Föli’s phone and chat services are open from 9 to 11.30.
During summer, Monitori is open as follows:
15 June – 31 July
- Mon–Thu, visiting time 9.00–17.00
- Fri, visiting time 9.00–16.00
- Mon–Fri, phone and chat services 9.00–16.00
3 August – 30 September
- Mon–Thu, visiting time 9.00–18.00
- Fri, visiting time 9.00–16.00
- Mon–Fri, phone and chat services 9.00–16.00
- Resident and company parking
- Föli ticket sales and advice
- Payment of city invoices. The invoices of the wellbeing services county of Southwest Finland cannot be paid at Monitori.
- Services for city employees: Purchase of Tyky workplace health promotion wristbands and employee travel cards, as well as advice on topping them up
- Sale of exercise wristbands (10 times and 4 months), Kimmoke and Senior wristbands and seasonal cards for exercise groups
- Guidance for youth centre and camping area reservations
- Guidance and advice for city services
- Ticket sales for Saaronniemi winter swimming
- Sale of Seutu+ travel cards
- The hiring of boat berths
Other Monitori services with exceptions to opening hours
- International House Turku: International House Turku customer service point, Monitori
- Ticket sales for Turku Philharmonic Orchestra (TFO) and Turku Music Festival: Tourist information service point
- Apprenticeship Office: Turku Apprenticeship Office customer service point
- Employment and entrepreneurship services: Turku employment and business services, Monitori service point
- Early childhood education and care service counselling: Early childhood education and care service counselling
- Wellbeing Services County of Southwest Finland Varha services: Opening hours on the Varha website
- Kela services: Opening hours on Kela website
Related content:
In the Föli online shop, you can load value or a season onto your travel card and check your validity period or travel card balance.
Related content:
The Turku Customer Service Chat provides guidance on the city's different types of services.
