Our Service Experiences Occasional High Traffic

Note that the Customer and Phone Services in Monitori by the Market Square occasionally experiences high traffic. The queue note machines are closed 30 min before closing at the latest.

One door – many services.

On this page

What services do we provide?

You can visit the Customer Service and get advice and help with many of the City's services.

The City's Services

  • Resident and business parking
  • Ticket sales and counselling for Föli
  • Payment of the city's bills. (NB! You cannot pay bills for The Wellbeing Services County of Southwest Finland/VARHA at Monitori.)
  • The city's employees' service: Tyky-bracelets and sales of Commuter Benefits card as well as guidance in its charging
  • The sales of exercise wristbands (10 x and 4 months), Kimmoke and Seniors' wristbands, and the Seasonal product extra
  • Management and guidance in the reservations of youth facilities
  • The sales of tickets for Saaronniemi winter swimming
  • Renting of berths
Load Your Bus Card Online

In Föli's webshop, you can load your travel card, check the cards status, and check what journeys have been made with contactless payment.

Go the the Föli Webshop

Instructions for those needing to run an errand

We recommend that you primarily take care of your errands online. You can, for instance, charge your Föli travel card on Föli's webpages. Ask more about the bus tickets and cards in Föli's chat. In the City of Turku's chat you can ask for general advice on the city's services.

You can also call the Customer Service during the opening hours of Monitori, or visit the service point by the Market Square. Please note that the opening hours of the Customer Service deviate from those of Monitori. The number tag machine is closed at the latest 30 minutes before closing.

Please note that the service occasionally is overloaded, especially in January and August-September.